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Downloads - Help and Support Components

Support Portal Additions Package

Install the Support Portal Additions package to add extra features to your support portal install. Currently this contains:

  • Advanced form based canned reply system - Allow custom forms to be created for the entering and creating of a canned reply
  • Custom Report Builder - Nice web interface to allow building of list ticket reports with your custom fields available. Also allows full customzation of the report output.

Support Portal Additions v1.3.8.2080

Monday, 29 21:27, 1.42 Mb

[1.3.8.2080]

  • Added back button
  • Updated for Freestyle Support v2.5
  • Fixed several small bugs

[1.3.5.2032]

  • More bug fixes

[1.3.1.2028]

  • Misc fixes for Support Portalv2.5

[1.3.0.2027]

  • Updated for Support Portal v2.5

[1.2.2.2017]

  • Fix smarty autoloader.php error

[1.2.1.2015]

  • Fix labels on some admin pages
  • Remove blank permissions page

[1.2.0.2013]

  • New date picker field type for form reply
  • New static html display field type for form reply

[1.1.0.2000]

  • Added option to change ticket status on posting
  • Custom JS output per form reply
  • Custom CSS output per Form Reply

[1.0.1.1998]

  • Fix few errors on certain installs

[1.0.0.1995]

  • First public release

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