Can I add attachments to my knowledge base article?

Yes. You can add any type of attachment to the knowledge base articles, there is no restriction on file type. There are no limits on attachment size, however hosting generally has a limit of 8MB (this can be changed by your hosting provider if necessary).

This can be used to provide your users with images, spreadsheets, word documents or pdf's for example.

To find out the full list of features on the knowledge base module please click here.