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Downloads - Help and Support Components

Support Portal Additions Package

Install the Support Portal Additions package to add extra features to your support portal install. Currently this contains:

  • Advanced form based canned reply system - Allow custom forms to be created for the entering and creating of a canned reply
  • Custom Report Builder - Nice web interface to allow building of list ticket reports with your custom fields available. Also allows full customzation of the report output.

Support Portal Additions v1.3.8.2080

Monday, 29 August 2016 21:27, 1.42 Mb

[1.3.8.2080]

  • Added back button
  • Updated for Freestyle Support v2.5
  • Fixed several small bugs

[1.3.5.2032]

  • More bug fixes

[1.3.1.2028]

  • Misc fixes for Freestyle Support Portalv2.5

[1.3.0.2027]

  • Updated for Freestyle Support Portal v2.5

[1.2.2.2017]

  • Fix smarty autoloader.php error

[1.2.1.2015]

  • Fix labels on some admin pages
  • Remove blank permissions page

[1.2.0.2013]

  • New date picker field type for form reply
  • New static html display field type for form reply

[1.1.0.2000]

  • Added option to change ticket status on posting
  • Custom JS output per form reply
  • Custom CSS output per Form Reply

[1.0.1.1998]

  • Fix few errors on certain installs

[1.0.0.1995]

  • First public release