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Very good extension. Its not classical support ticket, so can use for many things.
This was the third one I tried and is by far the most functional FAQ. worked with out problems so far!
top features: component with option to hide credits and several ways to display your answers
Used on: 1.7
Forgive the 5 stars when I don't use the entire product, but I felt compelled to offer praise for these: The Knowledge Base and FAQ.
The KB is fantastic, a great way to organize your content. Although the phrasing of some items is rather market...
Freestyle Support Portal provided me with a great professional support portal that really helped me and my customers.